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Jaap Arriens | Nurphoto | Getty ImagesWorkplaces filled with artificial intelligence are closer to becoming a reality, making it essential that workers know how to use generative AI. Whether or not companies embrace or reject AI, offering specific AI chatbot training to current employees could be the best way to keep those workers. "It's important to offer [AI] training to help employees but also maintain the posture of your company; it's about embracing emerging technologies and moving quickly." "AI is impacting everybody's job in one way, and generative AI will have a particular impact on knowledge work," Atkinson said. This will not only alleviate job loss concerns, but it will retain employees, Purakayastha said.
Persons: Jaap Arriens, Joe Atkinson, ChatGPT, Stacie Haller, Atkinson, Apratim Purakayastha, Purakayastha, They'll Organizations: Nurphoto, Getty
Sam Altman, chief executive officer of OpenAI, parent company of ChatGPT, warns AI poses risk of human extinction, and Geoffrey Hinton, known as the "godfather of AI," cautions that AI can bring a dangerous future. These AI leaders and others support intervention from the federal government and other industry leaders before AI proliferates throughout society. With rapid growth, Palmer said companies of all sizes need to track AI efforts and disclose the information publicly. After a company has established metrics for tracking AI, or even while it's figuring that out, companies need to do a risk assessment for AI, Palmer said. "Within most companies, AI doesn't have an owner," Palmer said.
Persons: Sam Altman, Geoffrey Hinton, Altman, Asha Palmer, Palmer, Genies, Akash Nigam, Nigam, we've, ChatGPT, François, Candelon, Let's Organizations: OpenAI, CNBC, Google, Microsoft, Samsung, Organization for Economic Cooperation, IT, Boston Consulting Group's Henderson Institute Locations: Washington , DC, OpenAI, Japan
AI is already sending waves throughout education, with Microsoft co-founder Bill Gates saying AI chatbots can teach kids to read in 18 months rather than years. Younger generations are surrounded by digital tools, and experts say it's only a matter of time before classrooms are immersed in AI. AI for routine learning, teachers for personalized lessonsAI, and specifically chatbots backed by programmed large language models, can help students, from primary education to certification programs, self-guide through voluminous materials and tailor their education to specific learning styles. With the rise of AI, teachers can transition from being a general practitioner to more of a specialist, where they can focus on helping kids with particular issues and specific concepts, he added. AI can also help teachers leverage existing knowledge and content, so they can repurpose it and dramatically reduce their workload, Guo said.
Persons: Bill Gates, Sarah Guo, Danny King, King, Guo, It's Organizations: Microsoft, Google, Harvard, MIT Locations: McGraw
While employer-provided mental health benefits have been rising over the last few years, mental health continues to be a chronic problem with half of workers experiencing anxiety symptoms and over half of workers having depression symptoms, according to Deloitte's 2022 Mental Health in the Workplace report, which surveyed 3,995 people across 12 industries. In light of Mental Health Awareness Month, companies need to be intentional about choosing health and insurance plans that offer mental health resources, according to Grace Chang, CEO and co-founder of Kintsugi, a company that developed an AI-backed tool that detects signs of depression and anxiety by listening to someone's voice. After spending years trying to access mental health resources through her employer-sponsored insurance plans, Chang saw an opportunity to create mental health access using AI. "Some individuals just need help with day-to-day stressors, and AI tools like chatbots can point them to on-demand resources," Roberts said. AI helps employees get mental health diagnoses
Persons: Grace Chang, Chang, Lucy Roberts, Roberts, I'm Organizations: Istock, Mental Health Locations: OneDigital
By 2025, Gen Z will account for one-third of the workforce, according to the World Economic Forum. Companies need to refine their approach to working with Gen Z, Salinas said, and tech tools like ChatGPT and social media like TikTok could help make them successful. In return, Gen Z can provide companies with indispensable knowledge of social media and newer artificial intelligence tools like ChatGPT. "A lot of companies see culture as a secondary thing," Salinas said, but with Gen Z it is front and center. "Self-care, mental health, and global issues are important to them and, if it isn't a part of your company culture, that's a huge turnoff to Gen Z employees."
A new C-suite role of chief AI officer is comingAsha Palmer, senior vice president of compliance solutions at digital learning platform Skillsoft, says every C-suite has executives who oversee privacy and data, so AI could prompt the creation of a chief AI officer and entire departments overseeing AI security. As AI takes off, a chief AI officer will be a key decision maker over tech priorities that filter down through the organization. Companies need to take precaution and set up guardrails to oversee AI use, Palmer said, and that starts with training employees on how to use chatbots and generative AI. "For companies using or buying AI, they should ask AI companies what their transparency metrics are, how often they audit and check these, and ask them to make this information public facing." Office workers face a challenge, but it is the roles in middle management, specifically, he said, "where it's ambiguous how AI will impact them."
Soaring investment from big tech companies in artificial intelligence and chatbots — amid massive layoffs and a growth decline — has left many chief information security officers in a whirlwind. But not every company has its own GPT, so companies need to monitor how workers use this technology. PCs were similar, so we're seeing the equivalent now with generative AI." "If you're a corporation, you don't want your employees prompting a publicly available chatbot with confidential information," Chui said. Protection of confidential information, regulation of where the information gets stored, and guidelines for how employees can use the software — all are standard procedure when companies license software, AI or not.
A recent Goldman Sachs report found 300 million jobs around the world stand to be impacted by AI and automation. Just like similar trends in history, creative jobs will be in demand after the widespread inclusion of generative AI and other AI tech in the workplace. But even though these jobs will still exist, their tasks and responsibilities could likely be diminished by GPT and generative AI. But other forms of generative AI can go further, reconstructing different outcomes based on patterns and learnings, and almost mirroring a human brain, he said. In this broader set of tasks, generative AI can mimic what an engineer would do through the development cycle.
One area where this is likely to be seen most significantly is in employee training. Of course, training employees with virtual reality simulations isn't new. But with advancements in AI, VR training can be used effectively for soft-skills training as well, which "creates an opportunity for employees to practice conversations," Byham said. Byham has worked with VR training sessions for years, since before the pandemic. They're supposed to listen, connect with you, and help employees feel heard.
Female leadership in tech is falling
  + stars: | 2023-03-22 | by ( Mikaela Cohen | Kevin Travers | ) www.cnbc.com   time to read: +7 min
With the backdrop of Women's History Month, Tacy Byham, chief executive officer of DDI, an international human resources and leadership development consultancy company, says it's no surprise the number of women in tech leadership roles is still low. Her company's research over the past 20 years shows that while the number of women in technology leadership roles has been rising, it's only ever reached 33%. But across the entire tech sector, the percentage of women in tech leadership roles is trending down, currently at 28%, according to DDI's 2023 Global Leadership Forecast, which surveyed 1,827 human resources professionals and 13,695 business leaders from over 1,500 companies around the world. Compounding the problem is the fact that on average, most companies don't offer leadership training to employees until nearly four years after they start their role. "These tasks don't always give them the points they need to help them move from a mid-level leader to an executive-level leader," she said.
When you think about your resume, you tend to think of including your experience, job responsibilities, education, etc. "Skills are the most important factor when it comes to landing a job right now," LinkedIn career expert Blair Heitmann recently told CNBC Make It. Some of your skills you can work into bullets under experience but for the rest, include them under the skills section of your resume. But what exactly are soft skills? "If you don't have key skills … in the skills section, it's really unlikely that your profile is coming up," Durham said.
"Content on TikTok accesses the younger generation in a direct way, so HR teams can set up space to communicate things like, 'How do we deal with discrimination?'" "That's just not how the younger generations communicate," Folan said. This also helps HR teams facilitate an open dialogue with employees in a faster way. It might even benefit an HR team to carve out an entire position, or even allow existing employees to dedicate time solely to TikTok content creation. Folan said HR teams, and any team within a company, stands to benefit from having younger workers to level up their internal communication methods and branch into spaces, like TikTok creation.
Durham's following on the social platform and her success show how influencers and content creators on TikTok can strengthen a company's recruiting efforts. TikTok influencers help recruit desired candidatesWhen you think about how people previously searched for jobs, it's most likely they turned first to their local newspaper for open roles. Finding the right type of TikTok influencerLazarus said companies interested in using TikTok influencers to promote jobs, must first distinguish between the different types of influencers and which ones have the right following to reach ideal candidates. Blaser said companies, especially local businesses, don't necessarily need to tap into influencers with millions of followers to recruit for open jobs. Lazarus said TikTok influencers can also help companies increase diversity and reach underrepresented populations, because this type of recruitment reaches candidates through their trusted sources that they're already consuming.
1 piece of advice when given a layoff offer is to not sign any document on the spot when you're first notified. After you've had time to process the emotional, financial, and mental changes that a layoff brings, here's how to know whether your company's layoff offer is a good one or not, and if it's time to negotiate for a better one. "If it's paid out in a lump sum, sometimes it's nice to get your layoff money and find a new job," Bryan said. If you're still getting a check from the company, Bryan said you can still say you're employed at the company on your resume. "If you were valuable to the company, you might be able to get additional money, or ask for additional money," Bryan said.
Companies across the U.S., including several startups, are developing electric air taxis that aim to take cars off the road and put people in the sky. In October, Delta Air Lines joined the list of airlines backing EV technology startups, with a $60 million investment in Joby Aviation, a company developing electric vertical takeoff and landing aircraft (eVTOLs), intended to operate as an air taxi service. In 2021, when Joby announced its plan to launch its Uber-like air taxis by 2024, it generated criticism from industry analysts on the ability to launch by that date. One is for $15 million with Eve Air Mobility for 200 aircraft, and another for $10 million with Archer Aviation for 100 eVTOLs. Air taxis could hit markets in the 2030sWhile major airlines enter agreements with global startups, it's important to remember these are conditional.
ReutersThe explosion of TikTok's popularity has pushed the app into the biggest technology companies' focus. Google, Apple and Microsoft all have TikTok accounts, with over 8.5 million likes between the three. While Apple has more than 1.3 million fans on the platform, Google and Microsoft have 403,000 and 143,000, respectively. Big tech companies are finding success on TikTok by not only creating personable content, but by creating content that follows trends already on TikTok — often related to corporate humor and professional advice. While more users are flocking to TikTok, Easter said big tech firms could miss out if they don't invest in content creation.
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